Integrated solutions for chat and app interoperability
A better chat experience between Slack and Teams
Connect channels and chats between Slack and Microsoft Teams inside or outside your organization for better cross-platform communication.
Reduce silos and boost collaboration, with real-time message synchronization and file sharing on both programs.
Create and connect chats across your company
Link internal channel connections between Microsoft Teams and Slack across your organization. Collaborate and share files without needing accounts on both platforms.
Conclude supports the connection of new or existing Microsoft Teams chats with Slack channels (private or public) for a near-native chat experience.
Message partners across Slack and Microsoft Teams
Improve client communication by linking selected chats or channels between businesses – only the inviting company needs a Conclude license.
Set up is simple with email-based invites. Ideal for agencies, consultants and service-based businesses.
AI tools for email and ticket summarization
Use AI-powered features in Slack and Teams to summarize emails and automatically generate ticket descriptions.
Streamline communication for incoming and outgoing messages using email translation in up to 60 languages – ideal for multilingual teams.
Slack ticketing with Jira Cloud integration
Bring your helpdesk into Slack with no-code apps for support tickets, issues, and incident management. This solution includes an optional Jira Cloud integration.
Use AI features to speed up ticket summarization and collaborate in a dedicated channel to resolve issues faster.
Scalable customer support with Zendesk integration
Implement a scalable conversational ticketing solution in Slack for all your customer requests. Open tickets using an emoji and manage these in message threads – to keep your UI clean and organized.
Assign tickets and track response and resolution times from the Insights tab of our web dashboard.
Dashboard to capture and track everything
Find everything you need without searching through endless messages. The web dashboard provides a clear overview of all open and closed tickets and their resolution, with key MTTx metrics in the Insights tab.
Once resolved, tickets or channels are archived, but all details are saved — so no important information is lost.