Slack and Jira Integration

Create and track Jira issues in Slack using Conclude Apps — works with Jira Cloud and supports two-way syncing

jira slack

Handle Jira tasks and issues in one place

Use our Jira connector to create, update, and track issues directly in Slack. Our integration works with Jira Cloud and enables two-way syncing.

All changes in Jira are instantly reflected in Slack, and vice versa. In addition, all of Conclude’s no-code app templates are compatible.

 

create jira ticket slack

Create Jira tickets from Slack

Conclude’s integration lets you create Jira tickets directly in Slack. Install any app (e.g. Jira Integration, Bug Tracking or Support) and connect your Jira project.

All updates in Jira, including comments and status changes, are automatically synced back to Slack.

 

See how to connect Slack and Jira using Conclude

connect slack and jira conclude

Why connect Slack and Jira with Conclude?

Integrating Slack and Jira with Conclude helps teams stay aligned, with real-time updates on tickets and issues in the tools you already use.

By reducing context switching, teams avoid missed updates and distractions, saving time and improving productivity.

 

customizable setup

Customizable setup and secure syncing

You have full control over how you connect Slack and Jira. Customize app settings from the web dashboard to match your workflows — whether you’re managing bugs, support tickets, or internal requests.

All data is handled securely and meets strict privacy and protection standards.

Get started with Jira and Conclude

install conclude app

 

1 - Install any Conclude app in a Slack channel e.g. Bug Tracking or Jira Integration in #issues

 

2 - Customize the App Settings from the dashboard under the Jira settings tab

 

3 - Set up Jira by providing your Jira base URL for a quick and secure connection

 

4 - Authorize Conclude – depending on the version of Jira, select the best method

 

5 - Configure a Jira Project by selecting the project you want to synchronize

 

6 - More information: See our Jira Integration documentation for more detail

Use cases by teams

Software Development Teams
Software Development Teams

Challenge: juggling coding, bug tracking, and feature requests

Benefits: streamline task management and bug tracking inside Slack. Reduce context switching and allow teams to focus on development work. 

Developers can discuss issues in Slack and details are automatically updated in Jira, saving time and reducing errors.

Customer Support Teams
Customer Support Teams

Challenge: efficiently tracking customer issues and feedback 

Benefits: create and update Jira tickets from Slack as issues arise. Ensure customer queries and feedback discussed in Slack are accurately logged in Jira. 

The seamless transfer of information enhances the quality of responses and customer satisfaction.

IT Operations Teams
IT Operations Teams

Challenge: managing a high volume of IT support tickets and system updates

Benefits: sync tickets and updates between Slack and Jira to improve response times and operational efficiency. 

Slack updates are directly reflected in Jira, ensuring all team members have the latest information without manual intervention.

Project Management Professionals
Project Management

Challenge: keeping project timelines, resources, and stakeholders aligned

Benefits: simplify project tracking and updates, ensuring all team members are aligned, without leaving Slack.

Slack discussions about project changes or updates sync with corresponding Jira tickets, maintaining alignment across all platforms.

Connect. Collaborate. Conclude