# Collaboration on Slack and Teams

> Boost collaboration on Slack and Teams with chat and channel connections that sync both ways. Manage tickets with Jira Cloud, Zendesk, and AI integrations.

Canonical HTML page: https://conclude.io/product/
Last updated: 2025-11-27

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## Pages in this section

- [AI Integrations](https://conclude.io/product/ai-integrations/index.html.md): Conclude has optional AI integrations for ticket and email summarization. Messages can be translated in up to 60 languages across Slack and Teams.
- [Apps for Microsoft Teams ticketing](https://conclude.io/product/apps-teams/index.html.md): Apps for Microsoft Teams to manage tickets, incidents, and issues, with Jira and Zendesk integrations. Features AI-powered email and ticket summarization
- [Apps for Slack and Microsoft Teams](https://conclude.io/product/apps/index.html.md): Workflow apps for Slack and Teams. Integrate Jira and Zendesk to manage all types of tickets and issues, with AI-powered email and ticket summarization
- [Apps for Slack ticketing](https://conclude.io/product/apps-slack/index.html.md): Apps for Slack to manage all types of ticketing. Integrates with Jira Cloud and Zendesk, with optional AI ticket summarization and translation.
- [Connect Slack and Microsoft Teams](https://conclude.io/product/connect/index.html.md): Conclude Connect is a Slack and Microsoft Teams integration with two-way chat and file sharing. Collaborate internally, or with clients and other companies.
- [Connect Teams and Slack across your organization](https://conclude.io/product/connect-internal/index.html.md): Chat across Slack and Teams by connecting channels and chats – with two-way messaging and file sharing. Boost cross-team collaboration with Conclude.
- [Connect Teams and Slack for customer collaboration](https://conclude.io/product/connect-external/index.html.md): Connect Teams and Slack for external collaboration with clients and vendors. Work from your preferred platform to reduce emails and improve collaboration
- [Connected Apps](https://conclude.io/product/connected-apps/index.html.md): Sync tickets across Slack and Teams using Connected Apps. Apps for issues, incidents, tasks and ticketing with real-time updates on all platforms
- [Customer Support from Slack and Teams](https://conclude.io/product/support/index.html.md): A Zendesk integration for Slack and Teams. Open tickets and manage requests while keeping your UI organized. Includes Slack Jira Cloud integration.
- [Dashboard and Admin Console](https://conclude.io/product/dashboard/index.html.md): Conclude has a customizable Dashboard and Admin Console to manage channel connections, chat configuration, app settings, support tickets and more.
- [Help Desk for Slack and Teams](https://conclude.io/product/support-tickets/index.html.md): Create Support Tickets in Slack and Microsoft Teams using Conclude Apps. Connect with internal and external customers. Jira and Zendesk integrations available.
- [Incident management for Slack or Teams](https://conclude.io/product/incidents/index.html.md): Incident management from Slack or Microsoft Teams with MTTx metrics for ITIL and ITSM. AI integrations in Slack speed up ticket creation and response times.
- [Jira Integration](https://conclude.io/product/jira-integration/index.html.md): Create and track Jira issues directly in Slack or Microsoft Teams with Conclude. Two-way issue syncing and full compatibility with Jira Cloud
- [Set up an intercompany Slack Teams bridge](https://conclude.io/product/bridge/index.html.md): Set up an intercompany Slack and Teams bridge with one invite. Connect workspaces and tenants to connect multiple channels. Try Conclude free for 14 days.