Information is captured and stored in one place
All information is archived in the Dashboard, so nothing is ever lost. See an overview of all your open and closed activities, re-open closed tickets as needed, and see a changelog.
Install and configure all your apps
Conclude Apps can be installed and easily customized from the Dashboard
General settingsCustomize the app name and who has access to it. Update the app description, app label, and channel naming conventions.
Roles and responsibilitiesUpdate the default assignee for each activity, customize the people or channels to invite, and where to send alerts
Review settingsDecide who should review incoming tickets, issues, bugs or incidents and set up any exclusion criteria. Define where alerts should be sent
Attribute fieldsFields are fully customizable. Make them optional or mandatory, add or delete fields and include postmortem fields if required
Severity settingsDepending on the app, here you can enable or disable severity settings. These can be further customized under the Attribute fields settings
Texts and translationsA flexible setting that allows you to rename labels or buttons for each app. Use this feature to provide instructions in other languages
Email settingsAllow people from outside your organization to send emails directly to a channel. Each has a dedicated email address, assigned by Conclude
Jira settingsThis is the place to connect to Jira and configure your projects with Conclude. Note: the operation must be carried out by a Jira administrator
