# Apps for Slack and Microsoft Teams

No-code apps to manage tickets, tasks, and workflows in Slack and Teams

> Workflow apps for Slack and Teams. Integrate Jira and Zendesk to manage all types of tickets and issues, with AI-powered email and ticket summarization

Canonical HTML page: https://conclude.io/product/apps/
Last updated: 2026-07-02

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## What are Conclude Apps?

No-code apps for [Slack](https://conclude.io/product/apps-slack/) and [Microsoft Teams ](https://conclude.io/product/apps-teams/)are easy to install and customize. Templates include support, helpdesk, incidents, bug tracking, plus integrations for [Jira](https://conclude.io/product/jira-integration/), [Zendesk](https://conclude.io/product/support/) and more.

Work on tickets without leaving Slack or Microsoft Teams using [Connected Apps](https://conclude.io/product/connected-apps/) for true cross-platform ticketing.

- [Get started free](https://conclude.io/getstarted/)
- [Read blog](https://conclude.io/blog/connected-apps-slack-microsoft-teams-ticketing/)
- [Video](https://www.youtube.com/watch?v=dJoiICPnoKI)

## Apps for Teams with Zendesk and Jira integrations

Manage all types of tickets in Microsoft Teams with optional [Jira ](https://conclude.io/quickstart/jira/)or [Zendesk integrations](https://conclude.io/product/support/) – configurable from the Admin console.

Use our email summarization features to speed up ticket creation. Emails can be summarized and translated to or from 60 languages.

- [Learn more](https://conclude.io/product/apps-teams/)
- [Teams Quickstart](https://conclude.io/quickstart/microsoft-teams/)

## Apps for Slack with Jira, Zendesk, and AI features

Bring your ticketing system into Slack. Manage all types of requests using apps with [AI features](https://conclude.io/product/ai-integrations/) to speed up ticket summarization.

Resolve issues in Slack, identify bottlenecks, and monitor response and resolution times. Try our [Jira  integration](https://conclude.io/product/jira-integration/) for enhanced issue tracking or our [Zendesk integration](https://conclude.io/product/support/) for customer support.

- [Learn more](https://conclude.io/product/apps-slack/)
- [Customer Story](https://conclude.io/customer-stories/etleap/)

## Here’s what businesses are saying about us

### A nice solution for issues and support tickets

> Conclude is critical in maintaining consistency in our issues and support management process. This has dramatically reduced the burden of manual tasks such as creating channels and tracking tasks.
>
> — Verified User in EduTech, G2

### Works well for us! Easy ticket system

> We especially like that everything is visible from the dashboard once a ticket is closed and that any issues can be reopened.
>
> — Thomas B, G2

### Simple, effective tool for tracking issues

> It’s a good tool for assembling the right people in one place when we need to respond to an issue. The UI is quite intuitive and easy to navigate.
>
> — Verified User in Insurance, G2

### Great solution for issues management

> The integration with Jira and the implementation of automated features have signigicantly cut down our resolution time, allowing my customer to focus on issue investigation instead of updating Jira tickets and managing Slack channels.
>
> — Verified User in IT, G2

## Connected Apps for cross-platform ticketing

Apps can be used by any department to manage tasks and projects or track issues. [Connected Apps](https://conclude.io/product/connected-apps/) bridge Slack and Microsoft Teams, delivering true chat interoperability with native ticketing that syncs across both platforms.

Connected Apps integrates with Zendesk and Jira so you can stay in sync with your team and partners in one place.

- [Read blog](https://conclude.io/blog/connected-apps-slack-microsoft-teams-ticketing/)

## Track everything from the Dashboard

The [customizable dashboard](https://conclude.io/product/dashboard/) provides an overview of everything and includes metrics to detect trends over time.

Once the ticket is concluded it is archived but can be reopened as needed. Details are retained so important information is never lost.

- [Dashboard Quickstart](https://conclude.io/quickstart/dashboard/)

## Manage apps, integrations, connections and tickets in one place