# Apps for Microsoft Teams ticketing

Manage tickets and issues from Teams – with Jira and Zendesk integrations

> Apps for Microsoft Teams to manage tickets, incidents, and issues, with Jira and Zendesk integrations. Features AI-powered email and ticket summarization

Canonical HTML page: https://conclude.io/product/apps-teams/
Last updated: 2026-05-12

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## Bring your ticketing into Teams

Add Conclude to your Microsoft tenant then install apps for support, helpdesk, incident management, bug tracking and more. Includes [Zendesk](https://conclude.io/product/support/) and [Jira](https://conclude.io/blog/jira-teams-integration/) integrations.

Assign tickets, identify bottlenecks, keep stakeholders updated, and monitor resolution times. Apps can also be configured across Slack and Teams for true [cross-platform ticketing](https://conclude.io/blog/connected-apps-slack-microsoft-teams-ticketing/).

- [Get started free](https://conclude.io/getstarted/)
- [Apps for Slack](https://conclude.io/product/apps-slack/)

## Manage all your apps and tickets from Teams

Teams has an integrated dashboard for visibility over all apps and open or closed tickets

## Summarize and translate tickets from emails

Summarize emails and generate ticket descriptions saving valuable time. Respond to tickets as emails in up to 60 languages directly from Teams.

Admins can configure email summarization, language, and app settings from the Conclude [Dashboard](https://conclude.io/product/dashboard/) and Teams.

- [Teams Quickstart](https://conclude.io/quickstart/microsoft-teams/)

## Track everything from the Dashboard

See all tickets from the dashboard inside Teams, or the Conclude [Dashboard](https://conclude.io/product/dashboard/). Customize metrics and insights to detect important trends over time.

Once tickets are concluded, all details remain recorded – so no important information is ever lost.

- [Dashboard Quickstart](https://conclude.io/quickstart/dashboard/)

## Apps for team and project management

Apps can be used by any department to track and manage projects or important events – they not just for DevOps and support teams.

Customize apps from Teams or the Conclude Dashboard and install them in relevant channels (e.g. \#sales, \#product-feedback, \#marketing). Simply launch an app to keep important conversations or projects focused and organized.