Bring your ticketing into Teams
Add Conclude to your Microsoft tenant then install apps for support, helpdesk, incident management, bug tracking and more in your preferred channel.
Assign tickets, identify bottlenecks, keep stakeholders updated, and monitor response and resolution times.
Manage all your apps and activities from Teams
Teams has an integrated dashboard for visibility over all apps and open or closed activities
Summarize and translate tickets from emails
Summarize emails and generate ticket descriptions saving valuable time. Respond to tickets as emails in up to 60 languages directly from Teams.
Admins can configure email summarization, language, and app settings from the Conclude Dashboard and Teams.
Apps for team and project management
Apps can be used by any department to track and manage projects or important events – they not just for DevOps and support teams.
Customize apps from Teams or the Conclude Dashboard and install them in relevant channels (e.g. #sales, #product-feedback, #marketing). Simply launch an app to keep important conversations or projects focused and organized.