# Apps for Slack ticketing

Manage tickets and tasks in Slack – with Jira and Zendesk integrations

> Apps for Slack to manage all types of ticketing. Integrates with Jira Cloud and Zendesk, with optional AI ticket summarization and translation.

Canonical HTML page: https://conclude.io/product/apps-slack/
Last updated: 2026-07-02

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## Bring your ticketing into Slack

Install apps for support tickets, incidents, issues, bug tracking and more. Assign tickets and collaborate in a dedicated Slack channel or thread for each ticket. For customer  support, see our [Zendesk integration](https://conclude.io/product/support/) or try out our [Jira integration](https://conclude.io/product/jira-integration/).

Additionally, you can now connect Slack and Microsoft Teams for true [cross-platform ticketing](https://conclude.io/blog/connected-apps-slack-microsoft-teams-ticketing/) with [Connected Apps](https://conclude.io/product/connected-apps/).

- [Get started free](https://conclude.io/getstarted/)

## Manage apps and open new tickets from Slack

## Use AI to summarize and translate tickets

Use [AI integrations](https://conclude.io/product/ai-integrations/) to summarize emails and generate ticket descriptions saving over one minute in ticket creation time.

Respond to tickets in up to 60 languages with an integrated language menu. Admins can configure language and app settings, including summary length from the web dashboard.

- [Read blog](https://conclude.io/blog/ai-for-communication/)

## A Slack and Jira integration for issue tracking

The [Jira integration](https://conclude.io/blog/slack-and-jira-integration-for-issue-management/) improves issue tracking, saves time, and helps teams manage work more efficiently. Connect your Jira project to Slack via Conclude for bi-directional issue syncing.

Conclude also has a [Zendesk integration](https://conclude.io/product/support/) which – like the Jira integration – can be configured to work across Slack and Microsoft Teams for cross-platform ticketing.

- [Jira integration](https://conclude.io/product/jira-integration/)
- [Connected Apps blog](https://conclude.io/blog/connected-apps-slack-microsoft-teams-ticketing/)

## Structure your conversations in Slack

Tickets and issues appear as threads from chats using the ticket emoji, or as channels which are branched from the main channel, to keep your UI clean and your conversations organized.

Once the ticket is concluded, it's archived (and can be reopened) in the Conclude [Dashboard](https://conclude.io/product/dashboard/) – so no important information is  lost.

- [Get started](https://conclude.io/getstarted/)