What are Conclude Apps?
Easily install and customize no-code apps for Slack and Microsoft Teams. Open, assign and manage tickets in one place. Conclude Apps can be installed in channels directly from Slack, Microsoft Teams, or the Conclude Dashboard.
Try our pre-configured templates for support, incident management, bug tracking and more, or create your own. Conclude Apps offer a Jira Cloud integration in Slack.
Manage issues and tickets in Microsoft Teams
Boost collaboration and manage support tickets, issues, incidents, and bugs from Microsoft Teams. Apps are easy to install, with all tickets visible and organized inside Teams and the Dashboard.
After installation, you have the option to connect Slack and Microsoft Teams by activating Conclude Link to improve cross-team communication.
Apps for Slack with AI features
Bring your ticketing system into Slack. Manage requests using apps for Slack and leverage AI features to speed up ticket summarization.
Collaborate with colleagues to resolve issues in one place. Identify bottlenecks, easily assign and track tickets, then monitor response and resolution times from Slack and the Dashboard.
Looking for an external ticketing solution? See Conclude Connect.
Track everything from the Dashboard
Tickets appear as dedicated activity channels in Slack or threaded messages in Teams. The Conclude Dashboard provides a clear overview of all activities, with an Insights tab for key metrics and to detect trends over time.
Once concluded, the channel or thread is archived (and can be reopened as needed), with details permanently recorded, so no information is ever lost.
Conclude Apps for your entire organization
Conclude Apps aren’t just for engineers, IT help desk, or customer support teams – they can be used by any department to track and manage projects or important events.
Apps can be customized from Microsoft Teams or the Dashboard and deployed in minutes. After installation in the relevant channel (e.g. #product or #marketing), simply launch the app to keep all conversations focused and organized.