What are Conclude Apps?
No-code apps for Slack and Microsoft Teams are easy to install and customize, so you can open, assign, and manage all types of tickets in one place.
Pre-configured apps include support, helpdesk, incident management and bug tracking – or you can create your own. Install apps into channels from Slack or Teams, or the Conclude Dashboard.
Apps for Microsoft Teams with email summarization
Boost collaboration and manage all types of tickets in Microsoft Teams, with email summarization to speed up ticket creation.
Configure everything from the dashboard inside Teams or Conclude’s web UI. Emails can be translated to or from 60 languages, with an editable version available in the ticket description.
Apps for Slack with Jira, Zendesk, and AI features
Bring your ticketing system into Slack. Manage all types of requests using apps with AI features to speed up ticket summarization.
Resolve issues in Slack, identify bottlenecks, assign and track tickets, then monitor response and resolution times. Try our Jira Cloud integration for enhanced issue tracking. For customer service, see our ticketing solution with Zendesk integration.
User-friendly interface to manage apps and activities
Track everything from the Dashboard
The Dashboard provides an overview of all tickets and activities, with an Insights tab to detect trends over time.
Once the ticket is concluded and archived (it can be reopened as needed), details are retained in the Dashboard – so important information is never lost.
Conclude Apps for your entire organization
Apps can be used by any department to track and manage projects – they’re not just for engineers and support teams.
After customizing an app and installing it in the relevant channel (e.g. #product or #marketing), simply launch it to open a new activity that keeps conversations focused and organized.