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Conclude Starter
Per user per month (maximum of 10 users)
Per user per year (maximum of 10 users)
Conclude Pro
Per user per month
Per user per year
Conclude Enterprise
(Custom pricing)
(Custom pricing)
Conclude Link
Sync channels and messages between Microsoft Teams and Slack
Internal channel links
Unlimited
Unlimited
Unlimited
External channel links
2
10
Contact us
Bi-directional communication
Language translation (60 languages)
File sharing and synchronization
Emojis (inside messages), rich text formatting
Direct and group chat (Microsoft Teams & Slack)
Conclude Apps
Apps for support tickets, helpdesk, incidents, issues, bug tracking and more
Fully customizable workflow apps
2
Unlimited
Unlimited
AI powered email translation (up to 60 languages)
Automatic ticket summarization and creation (up to 60 languages)
Conclude Dashboard: all data archived in our web-based UI
Insights, key MTTx metrics and post-mortem analysis feature
Integrates with email and web forms
Conclude Connect
Connect customer channels (on Slack)
Customer channels included
10
Contact us
Customizable tickets and fields
Supported integrations
Jira Cloud & Zendesk (Slack)
Jira Cloud & Zendesk (Slack)
Premium support
Dedicated Customer Success Manager
Tailored onboarding
Early access to new features
Conclude FreeFree for early-stage startups (10 employees or less) and educational institutions.
What features are included in Conclude Free?Conclude Free includes the following features:
- Up to 10 users
- Pre-built workflow templates
- Conclude Dashboard
- Insights and key metrics
- Postmortem analysis
- OpenAI email summarization
- AI-powered email translation (up to 60 languages)
- Inactivity timer
- Email and web form integrations
- Jira Cloud integration
What’s included for startups?- A startup must be a pre-revenue company, less than three years old with up to 10 employees, with limited funding
- Startups can create up to 30 activities per day. Startups may access 10 emails and 10 web form activities per 24 hours
Are there any restrictions for educational institutions?- Same restrictions as for Conclude Free
Conclude Free includes the following features:
- Up to 10 users
- Pre-built workflow templates
- Conclude Dashboard
- Insights and key metrics
- Postmortem analysis
- OpenAI email summarization
- AI-powered email translation (up to 60 languages)
- Inactivity timer
- Email and web form integrations
- Jira Cloud integration
- A startup must be a pre-revenue company, less than three years old with up to 10 employees, with limited funding
- Startups can create up to 30 activities per day. Startups may access 10 emails and 10 web form activities per 24 hours
- Same restrictions as for Conclude Free