Pricing

Flexible pricing and plans for all businesses

Contact us to discuss a package aligned with your organization’s needs

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Monthly
Yearly (Save 17%)
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Conclude Starter
$12

Per user per month (maximum of 10 users)

$120

Per user per year (maximum of 10 users)

Conclude Pro
$16

Per user per month

$160

Per user per year

Conclude Enterprise

(Custom pricing)

(Custom pricing)

Conclude Plans and Features      
Conclude Link

Sync channels and messages between Microsoft Teams and Slack

Yes Yes Yes
Internal channel links

Unlimited

Unlimited

Unlimited

External channel links

2

10

Contact us

Bi-directional communication
Yes Yes Yes
Language translation (60 languages)
Yes Yes Yes
File sharing and synchronization
Yes Yes Yes
Emojis (inside messages), rich text formatting
Yes Yes Yes
Direct and group chat (Microsoft Teams & Slack)
Yes Yes Yes
Conclude Apps

Apps for internal issue management, helpdesk, bug tracking and more

Yes Yes Yes
Fully customizable workflow apps

2

Unlimited

Unlimited

AI powered email translation (up to 60 languages)
Yes Yes Yes
Automatic ticket summarization and creation (up to 60 languages)
Yes Yes Yes
Conclude Dashboard: all data archived in our web-based UI
Yes Yes Yes
Insights, key MTTx metrics and post-mortem analysis feature
Yes Yes Yes
Integrates with email and web forms
Yes Yes Yes
Conclude Apps (customer support)

A conversational ticketing solution that connects customer channels on Slack

No Yes Yes
Customer channels included
No

10

Contact us

Customizable tickets and fields
No Yes Yes
Supported integrations

No

Jira Cloud & Zendesk (Slack)

Jira Cloud & Zendesk (Slack)

Premium support

No No Yes
Dedicated Customer Success Manager

No No Yes
Tailored onboarding

No No Yes
Early access to new features

No No Yes
Custom MSA & SLA

No No Yes
Custom DPA and security review

No No Yes
Full SOC 2 Type II report

No No Yes

Conclude Free

Who is eligible for Conclude Free?
Registered educational institutions are eligible. A startup must be a pre-revenue company, less than three years old with fewer than 10 employees and limited funding.
What features are included in Conclude Free?

The free plan is limited to Conclude Apps and does not include Conclude Link or Conclude Connect (no internal or external channel links). To upgrade, please contact us.

Conclude Free includes the following:

  • Conclude Apps for Slack and Microsoft Teams
  • Pre-built workflow templates
  • Conclude Dashboard
  • Insights and key metrics
  • Postmortem analysis
  • OpenAI email summarization
  • AI-powered email translation (up to 60 languages)
  • Inactivity timer
  • Jira Cloud integration

Connect. Collaborate. Conclude