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Conclude Starter
Per user per month
Per user per year
Conclude Pro
Per user per month
Per user per year
Conclude Enterprise
(Custom pricing)
(Custom pricing)
Conclude Link
Sync unlimited internal channels between Microsoft Teams & Slack
Bi-directional communication
Language translation (60 languages)
File sharing and synchronization
Emojis (in text), rich text formatting
Direct and group chat (Microsoft Teams & Slack)
Conclude Apps
Apps for support tickets, helpdesk, incidents, issues, bug tracking and more
Fully customizable workflow apps
2
Unlimited
Unlimited
AI powered email translation (up to 60 languages)
Automatic ticket summarization and creation (up to 60 languages)
Conclude Dashboard: all data archived in our web-based UI
Insights, key MTTx metrics and post-mortem analysis feature
Integrates with email and web forms
Conclude Connect
Connect external channels (good option for external ticketing systems)
External channels (included)
2
10
Unlimited
Customizable tickets and fields
Link and sync tickets across Microsoft Teams & Slack
Supported integrations
Jira Cloud & Zendesk
Jira Cloud & Zendesk
Premium support
Dedicated Customer Success Manager
Tailored onboarding
Early access to new features
Conclude FreeFree for early-stage startups and educational institutions.
What features are included in Conclude Free?Conclude Free includes the following features:
- Up to 10 users
- Pre-built workflow templates
- Conclude Dashboard
- Insights and key metrics
- Postmortem analysis
- OpenAI email summarization
- AI-powered email translation (up to 60 languages)
- Inactivity timer
- Email, web forms and SMS integration
- Jira Cloud integration
What’s included for startups?- A startup must be a pre-revenue company, less than three years old with fewer than 10 employees with limited funding.
- Startups can create up to 30 activities per day. Startups may access 10 emails, 10 SMS, and 10 web form activities per 24 hours.
- Email carries a maximum size of 3MB and three attachments.
Are there any restrictions for educational institutions?- Same restrictions as for Conclude Free
Conclude Free includes the following features:
- Up to 10 users
- Pre-built workflow templates
- Conclude Dashboard
- Insights and key metrics
- Postmortem analysis
- OpenAI email summarization
- AI-powered email translation (up to 60 languages)
- Inactivity timer
- Email, web forms and SMS integration
- Jira Cloud integration
- A startup must be a pre-revenue company, less than three years old with fewer than 10 employees with limited funding.
- Startups can create up to 30 activities per day. Startups may access 10 emails, 10 SMS, and 10 web form activities per 24 hours.
- Email carries a maximum size of 3MB and three attachments.
- Same restrictions as for Conclude Free