# Conclude > Conclude is a collaboration platform that unifies chat across Slack, Microsoft Teams, Zendesk, and Jira. Conclude Connect bridges Slack and Microsoft Teams with real-time, two-way messaging — for internal teams or cross-company (external) collaboration. Conclude Apps are no-code apps that run inside Slack and Teams for customer support, incident management, and issue tracking, with Zendesk and Jira integrations. Conclude (legal name Conclude AS) is headquartered in Oslo, Norway, with offices in Barcelona, Spain and Palo Alto, USA. It is led by CEO and co-founder Haavard Nord, the creator of the Qt framework, and CTO Lars Knoll, who built much of Qt and the engine that became WebKit. The platform is SOC 2 Type II certified and HIPAA compliant; data is hosted on Google Cloud (Idaho, USA). Pricing is based on the number of internal active users — external users (customers and partners) are never counted — and Starter and Pro plans include a free 14-day trial. ## Company - [About Conclude](https://conclude.io/about/): Company background and the team (founders behind Qt and WebKit). - [Customer stories](https://conclude.io/customer-stories/): How teams use Conclude. - [Blog](https://conclude.io/blog/): Guides and articles on connecting Slack and Microsoft Teams. - [Changelog](https://conclude.io/changelog/): Product updates. - [Contact](https://conclude.io/contact/): Sales and support contact options. ## Products - [Conclude Connect (Slack ↔ Microsoft Teams)](https://conclude.io/product/connect/): Real-time, two-way messaging that links Slack and Microsoft Teams channels and chats inside one organization. - [Connect external (cross-company)](https://conclude.io/product/connect-external/): Connect your Slack or Teams workspace with another company's Slack or Teams for cross-company collaboration. External users need no Conclude license. - [Conclude Apps](https://conclude.io/product/apps/): No-code apps for Slack and Microsoft Teams that bring structure to conversations for support tickets, incidents, and issue tracking. - [Support tickets](https://conclude.io/product/support-tickets/): Conversational customer-support ticketing run from Slack and Teams. - [Incident management](https://conclude.io/product/incidents/): Manage incidents directly in Slack or Microsoft Teams with MTTx insights. - [AI integrations](https://conclude.io/product/ai-integrations/): Summarize and translate emails and create tickets automatically inside Slack (up to 60 languages). - [Dashboard & Admin Console](https://conclude.io/product/dashboard/): Web dashboard to install and edit apps, manage users, and view metrics. ## Integrations - [Zendesk integration](https://conclude.io/product/zendesk-integration/): Connect Zendesk to Slack and Microsoft Teams. - [Jira integration](https://conclude.io/product/jira-integration/): Manage Jira Cloud issues from Slack. ## Pricing - [Pricing](https://conclude.io/pricing/): Starter, Pro, and Enterprise plans (plus a free plan for educational institutions). Priced per internal active user; external users are never billed. ## Get started - [Quickstart: Connect Slack and Teams (internal)](https://conclude.io/quickstart/connect/): Step-by-step setup for linking channels within your organization. - [Quickstart: Connect external (cross-company)](https://conclude.io/quickstart/connect-external/): Set up a connection with an external company, including the email invitation flow. - [Guide for invited external users](https://conclude.io/quickstart/external-customer-setup-guide/): What an invited external collaborator needs to do to join. - [Quickstart: Dashboard](https://conclude.io/quickstart/dashboard/): Install and configure Conclude Apps from the web dashboard. - [Quickstart: Slack](https://conclude.io/quickstart/slack/): Install Conclude in a Slack workspace. - [Quickstart: Microsoft Teams](https://conclude.io/quickstart/microsoft-teams/): Install Conclude in Microsoft Teams. ## Documentation - [Command reference](https://conclude.io/doc/commands/): Slack and Teams slash commands (e.g. `/c app`, `/c support`, `/c conclude`). - [Developer guide](https://conclude.io/doc/developer/): Build no-code apps with Conclude's YAML app language. - [Active users in Conclude Connect](https://conclude.io/doc/developer/active-users-connect/): How billable active users are defined and counted for Connect. - [Active users in Conclude Apps](https://conclude.io/doc/developer/active-users-apps/): How active users are counted in Thread and Channel modes. - [Microsoft Teams integration user](https://conclude.io/doc/developer/microsoft-teams-integration-account/): Set up the integration account that ensures reliable message delivery on Teams. - [Slack permissions](https://conclude.io/doc/developer/permissions-slack/): Slack bot and user token scopes Conclude requests. - [Microsoft Teams permissions](https://conclude.io/doc/developer/permissions-microsoft-teams/): Teams RSC and delegated scopes Conclude requests. ## FAQ - [Frequently asked questions](https://conclude.io/faq/): Answers about pricing and active users, security and data protection, Conclude Connect, and Conclude Apps. Each question has a stable deep link (e.g. `/faq/#how-much-does-conclude-cost`). ## Security & trust - [Security policy](https://conclude.io/security/): SOC 2 Type II, HIPAA, TLS 1.2+ in transit, AES-256 at rest, data deletion within 30 days of termination. ## Trust & verification These are independently verifiable on third-party platforms: - [Trust Center (SOC 2 Type II & HIPAA)](https://app.eu.vanta.com/conclude.io/trust/a3rjyink43zoeein0677tc): Live, verifiable compliance status monitored by Vanta. - [Conclude on the Slack Marketplace](https://slack.com/marketplace/A0DDRP63D-conclude): Official, Slack-reviewed app listing. - [Conclude on Microsoft AppSource](https://marketplace.microsoft.com/en-us/product/office/wa200007373): Official Microsoft Teams app listing. - [Conclude on the Atlassian Marketplace](https://marketplace.atlassian.com/vendors/1225807/conclude): Verified Jira integration vendor. - [Conclude on G2](https://www.g2.com/products/conclude/reviews): Independent customer reviews. - [Conclude on Crunchbase](https://www.crunchbase.com/organization/conclude): Company profile. - [Conclude on LinkedIn](https://www.linkedin.com/company/conclude/): Company page and team. ## Optional - [Privacy policy](https://conclude.io/privacy-policy/) - [Terms of service](https://conclude.io/terms-of-service/) - [Data processing agreement](https://conclude.io/data-processor/)