# Documentation > Conclude’s documentation includes Command References and a guide to work with Conclude Apps and Conclude Connect in Teams and Slack Canonical HTML page: https://conclude.io/doc/ Last updated: 2026-02-24 --- ## Pages in this section - [General Commands](https://conclude.io/doc/commands/general/index.html.md): Conclude provides commands that can be used directly in Slack to perform common operations in a quick and convenient way. - [Introduction](https://conclude.io/doc/developer/intro/index.html.md): Connect and collaborate on Slack and Microsoft Teams using Conclude. Boost cross-team communication with apps and integrations for task and issue management. - [Start here](https://conclude.io/doc/developer/get-started/index.html.md): Quickstart and user guides for Conclude’s collaboration solutions: Conclude Connect and Conclude Apps, with optional Zendesk and Jira integrations. - [Quickstart Guides (Admins)](https://conclude.io/doc/developer/quickstart-guides/index.html.md): A complete list of Conclude’s Quickstart Guides for IT admins to get started with Conclude on Slack and Teams. - [User guides](https://conclude.io/doc/developer/user-guides/index.html.md): Learn more about how to use Conclude as an end user. - [Internal User Guide (Connect)](https://conclude.io/doc/developer/user-guides/connect-internal/index.html.md): Learn how to use Conclude to connect chats and channels across your organization. Troubleshooting tips and simple instructions to get you collaborating quickly. - [Permissions](https://conclude.io/doc/developer/permissions/index.html.md): Conclude is committed to respecting user privacy by never asking for more permissions than are necessary to provide our services. - [Ticket Commands](https://conclude.io/doc/commands/activity/index.html.md): Conclude provides a number of commands that can be used directly in Slack to create, modify and conclude tickets - [Slack permissions](https://conclude.io/doc/developer/permissions-slack/index.html.md): Lists the Slack bot and user OAuth scopes requested by Conclude. - [Microsoft Teams permissions](https://conclude.io/doc/developer/permissions-microsoft-teams/index.html.md): List of Microsoft Teams RSC scopes requested by Conclude to connect platforms and Microsoft Graph delegated OAuth scopes requested by Conclude. - [External collaboration setup (Connect External)](https://conclude.io/doc/developer/external-collaboration-setup/index.html.md): There are two ways to collaborate with external partners, clients and vendors using Conclude Connect. - [Conclude Connect](https://conclude.io/doc/developer/conclude-connect/index.html.md): Learn more about Conclude Connect in the Developer’s Guide. - [Setup tips (Connect)](https://conclude.io/doc/developer/setup-tips-connect/index.html.md): Helpful tips for setting up Conclude Connect for the first time, or troubleshooting unexpected behavior right after you create a connection. - [Active users (Connect)](https://conclude.io/doc/developer/active-users-connect/index.html.md): Learn how Conclude Connect defines active users across internal and external connections. Find out where to view active user counts in the admin dashboard. - [Integration account](https://conclude.io/doc/developer/microsoft-teams-integration-account/index.html.md): The integration account posts messages when a user’s credentials are not available on Microsoft Teams. We strongly recommend setting this up. - [Cross-platform chats](https://conclude.io/doc/developer/cross-platform-chat/index.html.md): Quickly create a cross-platform chat between Slack and Microsoft Teams using a slash command. - [Roles and permissions (Connect)](https://conclude.io/doc/developer/roles-permissions-connect/index.html.md): Manage roles and permissions for Conclude Connect. Define which users can create channel connections, start cross-platform chats, and set up external connections - [Merge user accounts](https://conclude.io/doc/developer/merge-user-accounts/index.html.md): This page explains how account administrators can merge user accounts in Conclude. Learn how, where and when you may need to merge user accounts. - [Hide user accounts](https://conclude.io/doc/developer/hide-user-accounts/index.html.md): This page explains how admins can hide user accounts in Conclude. Hiding an account is useful when a duplicate, guest, legacy, or other account should not be shown. - [Partners (Connect External)](https://conclude.io/doc/developer/external-partners/index.html.md): Security information and answers questions about accepting an external connection request from a company that uses Conclude to collaborate on Slack and Teams - [Channel mentions](https://conclude.io/doc/developer/channel-mentions/index.html.md): Understand how channel mentions work in connected, external channels using Conclude Connect - [Reactions in external setups](https://conclude.io/doc/developer/channel-reactions/index.html.md): Manage how your reactions work in external, cross-company collaboration setups, including what to expect when users are not available on both platforms - [File and image settings](https://conclude.io/doc/developer/file-image-sharing/index.html.md): Configure your file and image settings for Conclude Connect. Stay in control of how your organization shares images and files. - [Message syncing](https://conclude.io/doc/developer/message-syncing/index.html.md): Configure message headers and sync partial or complete threads once Conclude is added to your workspace and channels are connected - [Troubleshooting (Connect)](https://conclude.io/doc/developer/troubleshooting-guide-connect/index.html.md): Most connections and syncs work correctly right away – this guide covers the small number of edge cases and how to resolve them quickly. - [Conclude Apps](https://conclude.io/doc/developer/conclude-apps/index.html.md): Everything you need to know about using Conclude Apps - [Email Commands](https://conclude.io/doc/commands/email/index.html.md): Conclude provides specific email commands to manage the email integration with Slack - [Active users (Apps)](https://conclude.io/doc/developer/active-users-apps/index.html.md): Learn how Conclude Apps defines active users across internal and external connections. Find out where to view active user counts in the admin dashboard. - [Roles and permissions (Apps)](https://conclude.io/doc/developer/roles-permissions-apps/index.html.md): Manage roles and permissions from the Admin console to control who can install, uninstall, and configure apps and integrations in your workspace. - [App Templates](https://conclude.io/doc/developer/app-templates/index.html.md): Create, duplicate and save app templates for common workflows. Open tasks and tickets with Slack and Teams using Conclude Apps. Includes Jira and Zendesk integrations - [Jira Commands](https://conclude.io/doc/commands/jira/index.html.md): Conclude commands to manage Jira from Slack. - [Jira integration](https://conclude.io/doc/developer/jira-integration/index.html.md): Conclude’s Jira integration makes it easy for your team to collaborate across Slack, Jira and Teams (beta) - [Jira integration account](https://conclude.io/doc/developer/jira-integration-account/index.html.md): Use a special integration account to handle users without a Jira account when connecting Slack to Jira and Teams - [Developer Commands](https://conclude.io/doc/commands/developer/index.html.md): Conclude provides a number of commands that can be used directly in Slack to create and edit apps - [Email integration](https://conclude.io/doc/developer/email-integration/index.html.md): Conclude’s email integration gives your app the ability to send and receive emails - [Connect with email](https://conclude.io/doc/developer/email/index.html.md): Conclude’s optional email integration gives your app the ability to send and receive messages from anyone who has the email address for your app - [AI integrations (email)](https://conclude.io/doc/developer/email-ai/index.html.md): Conclude’s AI integrations gives you email summarization and automatic language translations directly in Slack. - [YAML guide](https://conclude.io/doc/developer/yaml-main/index.html.md): Detailed reference overview of app settings. - [YAML settings](https://conclude.io/doc/developer/yaml-settings/index.html.md): Documents most of the fields in the YAML app definition of a Conclude app. - [Attributes](https://conclude.io/doc/developer/yaml-attributes/index.html.md): Attributes are data fields that hold information about a ticket created by a Conclude app. - [Select attributes](https://conclude.io/doc/developer/yaml-attributes-select/index.html.md): Select attributes provide a list of options the user can choose from. - [Custom display settings](https://conclude.io/doc/developer/yaml-attributes-display/index.html.md): You can create a tag or custom display setting for an attribute. - [Macro substitution](https://conclude.io/doc/developer/yaml-macros/index.html.md): Macro substitution lets you insert variables into an app during runtime execution of Conclude apps. - [Secrets and private keys](https://conclude.io/doc/developer/secrets/index.html.md): Conclude integrates with several services such as Open AI, Google reCAPTCHA,Vonage SMS, and more. In certain cases, you will need to enter keys or secrets. - [Third-Party Open Source Licenses](https://conclude.io/doc/developer/thirdparty-licenses/index.html.md): Documents the open source components and licenses used by Conclude.