# User guides

> How to work in connected channels and chats and which commands to type in Slack and Microsoft Teams, for everyone who uses Conclude in their daily work.

Canonical HTML page: https://conclude.io/doc/guides/
Last updated: 2026-11-02

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These pages are for people who use Conclude in Slack or Microsoft Teams every day. You don't need to be an administrator, and there is nothing to set up.

- [Working in connected channels](https://conclude.io/doc/guides/connected-channels/) shows what a connected channel or chat looks like from Slack and from Microsoft Teams, and how messages, mentions, reactions and files move between them
- [Cross-platform chats](https://conclude.io/doc/guides/chats/) shows how to start a chat with people on the other platform
- [Commands](https://conclude.io/doc/commands/) lists what you can type in Slack with `/c` and in Microsoft Teams with `/conclude`

If your team handles tickets with a Conclude app, the [Dashboard quickstart](https://conclude.io/quickstart/dashboard/) shows how to open and answer them.

Setting up Conclude is an administrator's job. See [Set up Conclude](https://conclude.io/doc/setup/) and [Administer Conclude](https://conclude.io/doc/admin/).

## Pages in this section

- [Working in connected channels](https://conclude.io/doc/guides/connected-channels/index.html.md): How to find connected channels and chats and work in them from Slack or Microsoft Teams, with messages, mentions, reactions and files.
- [Cross-platform chats](https://conclude.io/doc/guides/chats/index.html.md): How to start a chat between Slack and Microsoft Teams users with /c chat or from the Dashboard, and how chat names and membership work.