User guides

These pages are for people who use Conclude in Slack or Microsoft Teams every day. You don’t need to be an administrator, and there is nothing to set up.

• Working in connected channels shows what a connected channel or chat looks like from Slack and from Microsoft Teams, and how messages, mentions, reactions and files move between them
• Cross-platform chats shows how to start a chat with people on the other platform
• Commands lists what you can type in Slack with /c and in Microsoft Teams with /conclude

If your team handles tickets with a Conclude app, the Dashboard quickstart shows how to open and answer them.

Setting up Conclude is an administrator’s job. See Set up Conclude and Administer Conclude.