Start here

Start here

Depending on what you’re setting up, choose a guide below.

Admin quickstart guides

These Quickstart Guides are for admins and IT teams configuring Conclude.

• Connect – Internal Quickstart (workplace collaboration)

• Connect – External Quickstart (customer collaboration)

• Connect – Customer Invitee Guide (a guide for invited companies)

• Connect – Bridge Quickstart (intercompany bridge / M&As)

• Apps – Connected Apps Quickstart (ticketing across Slack and Teams)

• Apps – Web UI Quickstart (all types of ticketing for Slack and Teams)

• Apps – Customer Support Quickstart (conversational ticketing)

• Apps – Slack Quickstart

• Apps – Microsoft Teams Quickstart

• Jira Integration Quickstart

• Zendesk Integration Quickstart

   

User guides and tips

If you’re an end user (not an admin), start here:

• Connect – Internal users (User guide)

• Connect – Setup tips

• Connect – Troubleshooting guide

New guides and tutorials are also being added here and to our YouTube channel.

If you need additional help getting started, contact us.