# Internal connections

> How Connect links Slack and Microsoft Teams inside one organization, who can create connections, and how to connect existing conversations.

Canonical HTML page: https://conclude.io/doc/connect/internal/
Last updated: 2026-11-02

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An internal connection links a Slack channel with a Microsoft Teams channel or chat inside your organization. Your Conclude account contains both workspaces, and an authorized user chooses which conversations to connect.

For workspaces administered by another company, use [External](https://conclude.io/doc/connect/external/) or [Bridge](https://conclude.io/doc/connect/bridge/). People outside your organization can also participate through an approved shared channel or guest arrangement; the [shared channel setup](https://conclude.io/doc/connect/external/#shared-channel) explains that alternative.

## Before you start

* Enable the internal, cross-platform Connect solution in [**Admin console > Solutions**](https://conclude.io/admin/solutions)
* Add Conclude to both Slack and Microsoft Teams. Platform administrators may need to approve the requested permissions
* Confirm that you can access the channels or chat you intend to connect and have the **Connect channels** permission in Conclude. Admins grant it in [Roles & permissions](https://conclude.io/doc/admin/users-and-access/roles-and-permissions/), under **Admin console > Users and access**
* Configure a [Microsoft Teams integration account](https://conclude.io/doc/admin/organization/integration-account/)

The [Internal quickstart](https://conclude.io/quickstart/connect/) covers account creation and installation with screenshots. Signing in identifies a user; adding Conclude to a workspace grants the platform access needed to operate there.

## Connect existing conversations

1. Open [**Connect > Channels**](https://conclude.io/app/connect/channel) in the Dashboard and choose **New connection**.
2. Select the Slack workspace and Microsoft Teams team. Choose **Chats** in the Teams selector when connecting a Teams chat.
3. Select the conversations on both sides. You must have access to the conversations you select.
4. Review the connection settings and click **Connect**.
5. Check the connection message in each conversation, then send a new message and reply in both directions.

For a new conversation between selected people, use [cross-platform chats](https://conclude.io/doc/guides/chats/). That creates a private Slack channel and a Microsoft Teams group chat.

For what to check during a first setup, such as user sign-in and the integration account, see [Setup tips](https://conclude.io/doc/connect/setup-tips/).