Reference
Commands
/c commands are Slack slash commands. You type them on the message line, and they run Conclude for you. You can list installed apps, start a ticket, edit it or conclude it, and invite people. Every command starts with /c. Type /c help to list them all, and /c help <command> to read about one.
Some commands work in any channel. Others only work inside a ticket channel that an app created, or in the channel where the app is installed. Each page says where its commands work.
In Microsoft Teams you type /conclude and then the command, as in /conclude help. Only you see the command and the reply. You can also mention the bot, as in @Conclude help, and then everyone in the channel sees the message. Teams has fewer commands than Slack. All commands (Microsoft Teams) lists them.
Command pages
- All commands (Microsoft Teams) — run Conclude in Teams with
/concludeor@Conclude, start a chat, connect channels and work on tickets - General commands — get help, start an app, show the installed app, rename a channel and open Conclude Home
- Ticket commands — conclude, edit, owner, invite, rename, severity, timer, deadline, share, delete and eject inside a ticket channel
- Jira commands — check your login status and connections, sign in and out, and sync, export or import an issue
Related pages
- Apps explains what an app is and where its tickets come from. You install and change apps in the editor
- Email integration and Jira integration describe the integrations that those commands work on
- Roles and permissions covers who may run commands that change app settings