# The app editor > How to open the app editor, save or discard your changes, remove an app, and what each of the seven tabs does. Canonical HTML page: https://conclude.io/doc/apps/editor/ Last updated: 2026-11-02 --- The app editor is a side drawer in the Dashboard. It edits one installed app. You need the **Manage apps** role to use it. ## Open the editor 1. In the Dashboard, open **Apps** in the sidebar. 2. Select the edit icon on the app's row. The drawer opens on **General**. The tab name is part of the address. The edit icon and the **Install app** button appear only for users with the **Manage apps** role. See [Roles and permissions](https://conclude.io/doc/admin/users-and-access/roles-and-permissions/). Without the role, the drawer is read-only. It is also read-only while the organization is suspended. ## Save, discard and close - **Save** turns on when three things are true. Something has changed, the YAML is valid, and any Jira integration account email you entered is a valid address. `Ctrl+S` (`Cmd+S` on macOS) also saves - **Cancel** closes the drawer. With unsaved changes it becomes **Discard changes**. That returns every tab to the last saved state - Switching tabs keeps unsaved changes. If you leave the editor with unsaved changes, Conclude asks you to confirm ## Install and remove an app You install an app outside the editor. 1. On the **Apps** page, select **Install app**. 2. Choose a template. 3. Choose the workspace, team and channel. [Templates](https://conclude.io/doc/apps/templates/) describes the list the installer offers. The [Dashboard quickstart](https://conclude.io/quickstart/dashboard/) walks through the flow. To remove an app, select **Delete app** at the left of the editor footer and confirm. The button is absent when the drawer is read-only. The app is removed from its channel. If the channel is connected through [Connect](https://conclude.io/doc/connect/), app activity stops syncing across the connection. Messages the app already posted stay in Slack or Microsoft Teams. ## The seven tabs ![The seven editor tabs, each pointing to the part of the app definition it edits](https://conclude.io/images/doc/figures/f06-editor-tabs.svg) *Figure: Each tab edits one part of the same app. The Expert tab shows all of it as YAML.* An installed app shows the tabs in this order: 1. [General](https://conclude.io/doc/apps/editor/general/) sets the label, name, description and icon. It also decides whether each ticket becomes a thread or its own channel. 2. [Agents](https://conclude.io/doc/apps/editor/agents/) chooses which of the organization's agents answer on the app's tickets, on which events, and in which mode. 3. [Roles](https://conclude.io/doc/apps/editor/roles/) sets the default assignee, who is invited to new tickets, where alerts go, and who can use the app. 4. [Attributes](https://conclude.io/doc/apps/editor/attributes/) holds the fields on every ticket. The severity settings are a section on this tab, not a tab of their own. 5. [Texts](https://conclude.io/doc/apps/editor/texts/) changes the labels, captions, button texts and notification intros. 6. [Integrations](https://conclude.io/doc/apps/editor/integrations/) turns on email, Jira and Zendesk for this app. 7. [Expert](https://conclude.io/doc/apps/editor/expert/) shows the definition as YAML. Use it for triggers, scripting and any setting without a control. Two tabs only appear in some cases. - **Agents** is listed only when beta features are turned on for your organization. Other organizations see six tabs - **Agents** and **Integrations** need a channel behind the app. A template is an app that is not installed yet, so it has no channel. The template editor in [**Admin console > Apps > Templates**](https://conclude.io/admin/apps/templates) shows five tabs, General, Roles, Attributes, Texts and Expert. Its footer has **Delete template**. It leaves out Agents whether or not beta features are on ## Next steps Most people start on [General](https://conclude.io/doc/apps/editor/general/). [Automation](https://conclude.io/doc/apps/automation/) covers what the Expert tab adds beyond the form tabs. ## Pages in this section - [General](https://conclude.io/doc/apps/editor/general/index.html.md): The General tab of the app editor, where you set an app’s label, name, description, icon, the word for a ticket, thread or channel mode, and channel names. - [Agents](https://conclude.io/doc/apps/editor/agents/index.html.md): How to add an organization agent to an app in the Agents tab, pick the triggers it answers, and set its mode in the app’s channel. - [Roles](https://conclude.io/doc/apps/editor/roles/index.html.md): How the Roles tab sets the default owner of new tickets, who is invited to them, where alerts go, and who can use the app. - [Attributes](https://conclude.io/doc/apps/editor/attributes/index.html.md): How to add, order, edit and remove an app’s fields in the Attributes tab, and how the severity settings on the same tab work. - [Texts](https://conclude.io/doc/apps/editor/texts/index.html.md): Which labels, dialog captions, button texts and notification intros an app can override in the Texts tab, and where each one appears. - [Integrations](https://conclude.io/doc/apps/editor/integrations/index.html.md): How to turn on email, Jira and Zendesk for one installed app in the Integrations tab, and where each integration is set up and documented. - [Expert](https://conclude.io/doc/apps/editor/expert/index.html.md): How to edit an app’s YAML directly in the Expert tab, what a validation error looks like, and which settings can only be changed here.