# Users

> The Users page of the Admin console, which lists everyone on the account, how a person’s Slack and Microsoft identities become one user, and where an admin merges, hides and filters accounts.

Canonical HTML page: https://conclude.io/doc/admin/users-and-access/users/
Last updated: 2026-11-02

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[**Admin console > Users and access > Users**](https://conclude.io/admin/users) lists your users. You can filter the list by active or inactive status, and by whether someone has signed in. Admins select people and click **Send sign-in reminder**. Reminders only go to users who have not signed in.

## How user identities map across platforms

A person becomes a Conclude user by signing in with Slack, Microsoft, or both. If they sign in with both and the two accounts share an email address, Conclude links the identities to one Conclude user. If the addresses differ, an admin merges them. Conclude can then post that person's synced messages on Microsoft Teams under their own identity instead of a bot identity.

Some people have no linked credentials in a Microsoft tenant, such as external users and colleagues who have not signed in yet. A fallback [integration account](https://conclude.io/doc/admin/organization/integration-account/) posts their messages. Its page appears under **Organization** only when the account has a Microsoft Teams workspace.

## What you can do here

- [Merge user accounts](https://conclude.io/doc/admin/users-and-access/users/merge-user-accounts/) combines one person's separate Slack and Teams accounts
- [Hide user accounts](https://conclude.io/doc/admin/users-and-access/users/hide-user-accounts/) keeps guests and departed people out of the directory and the pickers
- [Manage email domains](https://conclude.io/doc/admin/users-and-access/users/manage-email-domains/) chooses which email domains the directory lists

Who counts as an active user, and so drives billing, is on [Active users (Connect)](https://conclude.io/doc/admin/organization/billing/active-users-connect/) and [Active users (Apps)](https://conclude.io/doc/admin/organization/billing/active-users-apps/).

## Pages in this section

- [Merge user accounts](https://conclude.io/doc/admin/users-and-access/users/merge-user-accounts/index.html.md): How account administrators merge a person’s separate Slack and Microsoft Teams accounts into one Conclude user, and when to hide an account instead.
- [Hide user accounts](https://conclude.io/doc/admin/users-and-access/users/hide-user-accounts/index.html.md): How to hide, find and unhide user accounts in the Admin console, and when to hide an account instead of merging it.
- [Manage email domains](https://conclude.io/doc/admin/users-and-access/users/manage-email-domains/index.html.md): How account admins choose which email domains Conclude shows in the user directory and user pickers, and which users stay listed anyway.