# Settings

> The Settings page of the Admin console, where account admins set the default Dashboard for everyone in the organization and decide where system alerts go.

Canonical HTML page: https://conclude.io/doc/admin/organization/settings/
Last updated: 2026-11-02

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[**Admin console > Organization > Settings**](https://conclude.io/admin/config) holds organization-wide settings on two tabs. **Dashboard** sets what users see when they open Conclude, and whether they can change it. **Notifications** decides where system alerts go.

## Dashboard

The Dashboard gives an overview of connections, chats, apps, tickets and available metrics. When you set a default Dashboard, you choose which of these cards users see first.

### Configure the default Dashboard

1. Go to [**Admin console > Organization > Settings > Dashboard**](https://conclude.io/admin/config?tab=dashboard).
2. Click **Edit default dashboard**.
3. Add, remove and arrange the cards you want users to see.
4. Click **Save**.

![The Dashboard tab in the Admin console, where the default layout is edited](https://conclude.io/images/doc/admin-console-configurations-2.webp)

To add a card, click the **+** button in the bottom-right corner. To remove a card, click the **X** in the top-right corner of the card.

While editing, click **Revert to original dashboard** and confirm with **Revert**. This removes the default Dashboard. Users who have not arranged their own Dashboard then get Conclude's original layout. Users who have arranged their own keep it.

### Prevent users from customizing their Dashboard

By default, users can customize their own Dashboard.

To require users to use the organization's default Dashboard:

1. Go to [**Admin console > Organization > Settings > Dashboard**](https://conclude.io/admin/config?tab=dashboard).
2. Select **Prevent users from customizing their dashboard**.
3. Click **Save**.

While this setting is on, users cannot customize their own Dashboard. Account admins can still edit the default Dashboard. If no default Dashboard has been saved, users get Conclude's original layout and still cannot change it.

### Allow users to customize their Dashboard

To let users customize their Dashboard again:

1. Go to [**Admin console > Organization > Settings > Dashboard**](https://conclude.io/admin/config?tab=dashboard).
2. Clear **Prevent users from customizing their dashboard**.
3. Click **Save**.

Users can then arrange the Dashboard to show the information and metrics they care about most.

## Notifications

Conclude raises system alerts, as errors, warnings and info, when something needs an admin. The **Notifications** tab decides where they go:

- **System alert forwarding** posts the alerts to a channel. Enter the ID of a Slack or Microsoft Teams channel
- **Email notifications** sends them to the account admins by email. Choose **Disabled**, **All alerts (info, warning, error)**, **Warnings and errors** or **Errors only**

Click **Save** to apply either setting.

## Related pages

- [Roles & permissions](https://conclude.io/doc/admin/users-and-access/roles-and-permissions/) — who counts as an account admin
- [Apps Web UI quickstart](https://conclude.io/quickstart/dashboard/#customizable-dashboard-for-all-users) — what users see on the Dashboard and how they customize it