Changelog

Easier onboarding and sign-in flow

Improved configuration page for connecting channels

Allow sign-in with Microsoft account credentials

Chat attachments in Conclude Connect

Conclude Connect now has full support for chat attachments (file sharing).

Convert a ticket channel with /c eject

Automated language translation

Automated language translation of chat with Conclude Connect, supporting 60 languages.

New solution: Conclude Connect

Conclude Connect connects Slack and Microsoft Teams for seamless integration and synchronization of team chats.

Multi-select attributes

Support for multi-select attributes, where the user can choose multiple options.

AI integration

AI integration with email summarization and translation of incoming and outgoing emails.

Threaded discussions inside tickets

Jira integration account

Faster Jira configuration

Easier and faster configuration of the Jira integration from Conclude Dashboard’s App Settings.