Users can now filter apps by team, sort tickets by status for better visibility, quickly view their assigned tasks based on different statuses, and create custom filters for a more efficient workflow.
The process for enabling Conclude Connect has been improved. External and internal connections are now separated in the solution overview and sidebar for clarity.
Admins can now merge user accounts with multiple email addresses to create a unified user profile in Conclude.
This is a special account that serves as a fallback to post messages into channels and chats when no user account is available.
Admins can view a list of active and inactive users from the Users tab within Admin settings. They can also send sign-in reminders to users who need to connect Conclude to the Slack or Teams account associated with their team.
No-code apps for ticket management, help desk, bug tracking, incidents and more. Install Conclude via Teams or AppSource.
An external collaboration solution for Slack with Zendesk integration.
New tickets can now be created using message threads in the main channel.
