Changelog

Merge user accounts

Admins can now merge user accounts with multiple email addresses to create a unified user profile in Conclude.

Integration account for Microsoft Teams

This is a special account that serves as a fallback to post messages into channels and chats when no user account is available.

Improved user management for admins

Admins can view a list of active and inactive users from the Users tab within Admin settings. They can also send sign-in reminders to users who need to connect Conclude to the Slack or Teams account associated with their team.

Conclude Apps for Microsoft Teams

No-code apps for ticket management, help desk, bug tracking, incidents and more. Install Conclude via Teams or AppSource.

Zendesk integration for Conclude Apps

An external collaboration solution for Slack with Zendesk integration.

New Conclude Dashboard

Create tickets from message threads

New tickets can now be created using message threads in the main channel.

New user settings page

Updated OpenAI model for summaries

Improvements to the Jira integration

Easier onboarding and sign-in flow

Improved configuration page for connecting channels