Flexible sync options for existing threads
Admins can decide how threads that were created before Conclude was added are handled. Options include syncing the full thread, part of the thread, or not syncing any replies. Default settings differ by connection type:.
- Internal connections: Sync full thread – all previous messages are synced across both platforms to preserve their full context
- External connections: Sync part of a thread – the first message of the thread is posted to the other platform, and all new replies are synced