Solutions

Conclude Connect Integrate Slack and Microsoft Teams
InternalConnect teams and workspaces in the same organization ExternalCollaborate with clients and partners on their preferred platform BridgeEnterpriseOne intercompany invite for multiple channel connections
Use Cases

Mergers and Acquisitions Connect different tenants and workspaces, while maintaining control
Recommended products
Connect — BridgeApprove a partner once, connect unlimited channels Cross-platform ticketingManage tasks and tickets across Slack and Teams
Pricing
Resources
Blog
Product and company news
on all things collaboration
Quickstart Guides
Get started with Conclude
on Slack and Teams
Videos
See our YouTube channel
for product tutorials
Customer Stories
Real examples of teams
succeeding with Conclude
Documentation
Everything you need to
know to use Conclude
FAQ
Answers to your most
frequently asked questions

Solutions
Back
- Conclude Connect
  Back
  Conclude Connect Integrate Slack and Microsoft Teams
  InternalConnect teams and workspaces in the same organization ExternalCollaborate with clients and partners on their preferred platform BridgeEnterpriseOne intercompany invite for multiple channel connections
- Conclude Apps
  Back
  Conclude Apps Workflow apps with Jira and Zendesk integrations
  Cross-platform ticketingTicketing that syncs across Slack and Teams
  Integrations
  Jira Zendesk AI integrations
- Conclude Agents
  Back
  Conclude AgentsComing soon AI teammates that summarize and help resolve tickets in dedicated channels
Use Cases
Back
- Mergers and Acquisitions
  Back
  Mergers and Acquisitions Connect different tenants and workspaces, while maintaining control
  Recommended products
  Connect — BridgeApprove a partner once, connect unlimited channels Cross-platform ticketingManage tasks and tickets across Slack and Teams
- Client, vendor and partner networks
  Back
  Client, vendor and partner networks Work with customers, suppliers and partners
  Recommended products
  Connect — ExternalCollaborate with customers and clients without licenses on both platforms Connect — BridgeApprove a partner once and connect unlimited channels
- Workplace communication
  Back
  Workplace communication Reduce workplace silos and unify teams in the same organization
  Recommended products
  Connect — InternalConnect teams across your organization on Slack and Microsoft Teams
- Unified Slack-Teams ticketing
  Back
  Unified Slack-Teams ticketing Run one ticket queue across Slack and Microsoft Teams
  Recommended products
  Cross-platform ticketingTickets created in Slack sync automatically with Microsoft Teams and vice versa
- Customer support
  Back
  Customer support Handle customer requests where your team already works
  Recommended products
  Conclude AppsManage support tickets directly in Slack and Microsoft Teams Zendesk integrationSync support tickets with Zendesk automatically
- IT helpdesk
  Back
  IT helpdesk Triage and resolve IT requests without a separate portal
  Recommended products
  Conclude AppsIT request intake and ticketing inside Slack and Microsoft Teams Jira integrationAutomatically sync tickets with Jira
- Incident management
  Back
  Incident management Coordinate your incident response management
  Recommended products
  Conclude AppsCoordinate and track incidents across different teams Jira integrationIntegrate Jira for incidents and issue tracking
Pricing
Resources
Back
Resources
Blog
Product and company news
on all things collaboration
Quickstart Guides
Get started with Conclude
on Slack and Teams
Videos
See our YouTube channel
for product tutorials
Customer Stories
Real examples of teams
succeeding with Conclude
Documentation
Everything you need to
know to use Conclude
FAQ
Answers to your most
frequently asked questions

Create tickets from message threads

← Changelog January 2024 Apps

Create tickets from message threads

New tickets can now be created using message threads in the main channel.

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