Changelog

Changelog of notable new features and updates in Conclude

2024

December

  • Feature: Updated web UI. The process for enabling Conclude Link has been improved. External and internal connections are now separated in the solution overview and sidebar for clarity.

November

  • Feature: Merge user accounts. Admins can now merge user accounts with multiple email addresses to create a unified user profile in Conclude. 

October

  • Feature: Integration account for Microsoft Teams. This is a special account that serves as a fallback to post messages into channels and chats when no user account is available.
  • Feature: Improved user management for admins. Admins can view a list of active and inactive users from the Users tab within Admin settings. They can also send sign-in reminders to users who need to connect Conclude to the Slack or Teams account associated with their team.

September

  • New solution: Conclude Apps for Microsoft Teams. No-code apps for ticket management, help desk, bug tracking, incidents and more. Install Conclude via Teams or AppSource.

June

  • New solution: Conclude Connect. An external collaboration solution for Slack with Zendesk integration.
  • Major Feature: Introducing the new Conclude Dashboard with a revamped UI.

January

  • Major feature: New activities can now be created using message threads in the main channel.

2023

December

  • New user settings page.
  • Update OpenAI model for summaries from DaVinci to GPT3-5 Turbo.

November

  • Improvements to the Jira integration.
  • Easier onboarding and sign-in flow.

October

  • Improved configuration page for linking channels.
  • Allow sign-in with Microsoft account credentials.

September

  • Major feature: Conclude Link now has full support for chat attachments (file sharing).
  • Feature: Use /c eject to convert an activity channel to a regular Slack channel.

August

  • Major feature: Automated language translation of chat with Conclude Link, supporting 60 languages.

June

  • New solution: Conclude Link connects Slack and Microsoft Teams for seamless integration and synchronization of team chats.

May

  • Feature: Support for multi-select attributes, where the user can choose multiple options.

March

  • Major feature: AI integration with email summarization and translation of incoming and outgoing emails.
  • Feature: Conclude Dashboard supports threaded discussions inside activities.
  • Feature: The Jira Integration now lets teams define an integration user role.

February

  • Easier and faster configuration of the Jira integration from Conclude Dashboard’s App Settings.

January

  • Feature: Conclude Dashboard supports configuration of review settings, for adding a triage process or gate-keeping.
  • Get started creating apps even faster with Conclude Dashboard’s onboarding tutorial.

2022

December

November

  • Major upgrade for incident management with a completely new dashboard UI.
  • Easy configuration of apps with the new app settings in Conclude Dashboard.
  • Support for postmortem attributes.

April

  • Major feature: Conclude now supports Jira, with automatic two-way synchronization between Slack and Jira.

February

2021

December

  • Major feature: Our new email integration lets you receive and respond to email directly from Slack channels. No setup required - it just works!

October

  • Minor feature: Assign ownership of an activity directly from Slack. See presentation settings for more information about owner- and unassigned labels.
  • Great news! We have introduced a free plan for startups and educational use.
  • Major feature: Added email connector that can create new activities from incoming emails, including attachments.

September

  • Major upgrade of the Conclude web app: New user interface, with a new Apps page for viewing and editing apps and their activities.
  • Major feature: Using YAML as the no-code language for Conclude apps. We will continue to support JSON for a period of time.
  • Minor feature: Dashboard has full support for shared files (attachments).

August

  • Major feature: Added SMS support to send SMS from apps, using Vonage and Twilio APIs.

June

  • Major feature: Added web connector to open up Conclude apps to the outside world, and let people create new activities (e.g. submit a bug report) via a webform.

April

  • Major feature: Added email support to send email from apps, using SendGrid.

March

  • Minor feature: Set rateLimit to limit the maximum number of new activities per minute, see app settings.

February

  • Major feature: Set reviewers to add a review step for incoming activities, see roles.

2020

December

  • Restrict access to the app source code with the new private setting, see roles.

November

October

  • Major feature: A generic approval template that can be adapted for different approval apps.
  • Minor feature: Protected attributes and superusers enables better governance.
  • Pre-release: Email and SMS support is available for beta testing.

September

  • Added generic templates for decision-making and service desk requests.

July

  • Several major backend improvements to increase performance for enterprise teams of 30.000 users and more.

March

  • Major feature: App builder lets users create and customize Conclude apps interactively.

February

  • Major feature: App installer for deploying an app based on an existing template, with some customization.

January

  • Major feature: Conclude Home, a central place to keep track of Conclude activities and apps.

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