Changelog

Changelog of notable new features and updates in Conclude

2025

April

  • Feature: Users can @mention each other on Microsoft Teams and Slack channels when using external connections. Setting up an integration user account on Microsoft Teams is recommended to ensure mentions work reliably when user credentials are unavailable.

February

  • Feature: Improved web UI with advanced filtering options. Users can now filter apps by team, sort activities by status for better visibility, quickly view their assigned tasks based on different statuses, and create custom filters for a more efficient workflow.

2024

December

  • Feature: Updated web UI. The process for enabling Conclude Connect has been improved. External and internal connections are now separated in the solution overview and sidebar for clarity.

November

  • Feature: Merge user accounts. Admins can now merge user accounts with multiple email addresses to create a unified user profile in Conclude. 

October

  • Feature: Integration account for Microsoft Teams. This is a special account that serves as a fallback to post messages into channels and chats when no user account is available.
  • Feature: Improved user management for admins. Admins can view a list of active and inactive users from the Users tab within Admin settings. They can also send sign-in reminders to users who need to connect Conclude to the Slack or Teams account associated with their team.

September

  • New solution: Conclude Apps for Microsoft Teams. No-code apps for ticket management, help desk, bug tracking, incidents and more. Install Conclude via Teams or AppSource.

June

  • New major feature: Zendesk integration for Conclude Apps. An external collaboration solution for Slack with Zendesk integration.
  • Major Feature: Introducing the new Conclude Dashboard with a revamped UI.

January

  • Major feature: New activities can now be created using message threads in the main channel.

2023

December

  • New user settings page.
  • Update OpenAI model for summaries from DaVinci to GPT3-5 Turbo.

November

  • Improvements to the Jira integration.
  • Easier onboarding and sign-in flow.

October

  • Improved configuration page for connecting channels.
  • Allow sign-in with Microsoft account credentials.

September

  • Major feature: Conclude Connect now has full support for chat attachments (file sharing).
  • Feature: Use /c eject to convert an activity channel to a regular Slack channel.

August

  • Major feature: Automated language translation of chat with Conclude Connect, supporting 60 languages.

June

  • New solution: Conclude Connect connects Slack and Microsoft Teams for seamless integration and synchronization of team chats.

May

  • Feature: Support for multi-select attributes, where the user can choose multiple options.

March

  • Major feature: AI integration with email summarization and translation of incoming and outgoing emails.
  • Feature: Conclude Dashboard supports threaded discussions inside activities.
  • Feature: The Jira Integration now lets teams define an integration user role.

February

  • Easier and faster configuration of the Jira integration from Conclude Dashboard’s App Settings.

January

  • Feature: Conclude Dashboard supports configuration of review settings, for adding a triage process or gate-keeping.
  • Get started creating apps even faster with Conclude Dashboard’s onboarding tutorial.

2022

December

November

  • Major upgrade for incident management with a completely new dashboard UI.
  • Easy configuration of apps with the new app settings in Conclude Dashboard.
  • Support for postmortem attributes.

April

  • Major feature: Conclude now supports Jira, with automatic two-way synchronization between Slack and Jira.

February

2021

December

  • Major feature: Our new email integration lets you receive and respond to email directly from Slack channels. No setup required - it just works!

October

  • Minor feature: Assign ownership of an activity directly from Slack. See presentation settings for more information about owner- and unassigned labels.
  • Great news! We have introduced a free plan for startups and educational use.
  • Major feature: Added email connector that can create new activities from incoming emails, including attachments.

September

  • Major upgrade of the Conclude web app: New user interface, with a new Apps page for viewing and editing apps and their activities.
  • Major feature: Using YAML as the no-code language for Conclude apps. We will continue to support JSON for a period of time.
  • Minor feature: Dashboard has full support for shared files (attachments).

August

  • Major feature: Added SMS support to send SMS from apps, using Vonage and Twilio APIs.

June

  • Major feature: Added web connector to open up Conclude apps to the outside world, and let people create new activities (e.g. submit a bug report) via a webform.

April

  • Major feature: Added email support to send email from apps, using SendGrid.

March

  • Minor feature: Set rateLimit to limit the maximum number of new activities per minute, see app settings.

February

  • Major feature: Set reviewers to add a review step for incoming activities, see roles.

2020

December

  • Restrict access to the app source code with the new private setting, see roles.

November

October

  • Major feature: A generic approval template that can be adapted for different approval apps.
  • Minor feature: Protected attributes and superusers enables better governance.
  • Pre-release: Email and SMS support is available for beta testing.

September

  • Added generic templates for decision-making and service desk requests.

July

  • Several major backend improvements to increase performance for enterprise teams of 30.000 users and more.

March

  • Major feature: App builder lets users create and customize Conclude apps interactively.

February

  • Major feature: App installer for deploying an app based on an existing template, with some customization.

January

  • Major feature: Conclude Home, a central place to keep track of Conclude activities and apps.