# Blog

Stay up to date with company news and product releases

> Practical guides, tutorials, and product updates on our Microsoft Teams and Slack integration, support ticketing, AI features, and tools to boost collaboration

Canonical HTML page: https://conclude.io/blog/
Last updated: 2025-08-25

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## Pages in this section

- [Top Slack Productivity Tips for Remote and Hybrid Teams (2026)](https://conclude.io/blog/slack-productivity-tips/index.html.md): Learn the top Slack productivity tips and hacks to cut down distractions, boost focus, and achieve more. Read our 2026 guide for remote and hybrid workers
- [Slack Task Management: How to Turn Conversations Into Action](https://conclude.io/blog/slack-task-management/index.html.md): Learn how to manage tasks in Slack using channels, lists, workflows, and conversational ticketing. Find the right Slack task management setup for your team.
- [Conclude Solutions: Integrate Slack and Teams and Manage Tickets Seamlessly](https://conclude.io/blog/conclude-solutions-link-apps-connect-microsoft-teams-slack/index.html.md): Conclude solutions explained. Everything about our Slack and Teams bridge, plus apps for ticketing with AI, Zendesk, and Jira integrations
- [Agency-Client Collaboration in Slack and Teams: A Cross-Platform Guide](https://conclude.io/blog/agency-client-collaboration-slack-teams/index.html.md): Discover how digital agencies can improve agency‑client collaboration by unifying Slack and Teams and managing tickets in one connected workspace
- [Conversational Ticketing in Slack and Teams: The Ultimate Guide](https://conclude.io/blog/conversational-ticketing/index.html.md): Manage tickets directly in Slack and Teams with conversational ticketing. Learn the benefits, use cases, and how conversational workflows work.
- [Conclude Bridge: A Deep Slack and Teams Integration Between Companies](https://conclude.io/blog/conclude-bridge-deep-slack-teams-integration/index.html.md): Conclude Bridge is a deep Slack and Teams integration that connects two companies’ workspaces or tenants with one invite — ideal for M&As and partners.
- [Ticketing in Slack and Microsoft Teams: Choose Your Setup](https://conclude.io/blog/ticketing-in-slack-and-microsoft-teams/index.html.md): Compare ticketing in Slack and Microsoft Teams with three proven setups. Learn how to choose the right solution for your team based on their needs
- [Slack and Jira Integration: Step-by-Step Guide](https://conclude.io/blog/slack-and-jira-integration-for-issue-management/index.html.md): Integrate Jira and Slack using Conclude to create, update, and sync tickets from Slack. Keep workflows aligned without switching tools
- [Jira and Microsoft Teams Integration: Benefits, Uses, and Quick Setup](https://conclude.io/blog/jira-teams-integration/index.html.md): Integrate Jira and Teams to manage issues and tasks while keeping your work in sync. Learn about the benefits, use cases, and Conclude’s Jira Teams integration
- [How to Create a Jira Ticket From Slack (2026 Guide)](https://conclude.io/blog/create-jira-ticket-from-slack/index.html.md): Learn how to create Jira tickets from Slack without switching tools. Your complete Slack and Jira integration guide for faster issue and bug tracking.
- [Connected Apps: Chat and Ticketing Unified Across Slack and Microsoft Teams](https://conclude.io/blog/connected-apps-slack-microsoft-teams-ticketing/index.html.md): Connected Apps unifies chat and ticketing across Slack and Microsoft Teams. Manage tickets, sync with Jira and Zendesk, and collaborate without switching tools
- [Conclude vs Zapier: Which Handles Slack and Teams Integration Better?](https://conclude.io/blog/conclude-vs-zapier/index.html.md): Conclude vs Zapier: discover why Conclude Connect is the better choice for real-time Slack and Microsoft Teams interoperability
- [Break Down Silos At Work: Collaboration Maturity Model](https://conclude.io/blog/break-down-silos/index.html.md): Break down silos at work with the collaboration maturity model. Learn the 5 stages and how to improve cross-team collaboration across your organization.
- [A Slack and Teams Productivity Framework: Beyond the Toggle Tax](https://conclude.io/blog/slack-and-teams-productivity/index.html.md): Improve Slack and Teams productivity with a practical framework for IT and Ops leaders. Map workflows, automate work, and reduce the toggle tax
- [Best Thena Alternatives in 2026: Conclude for Slack and Teams Support](https://conclude.io/blog/thena-alternatives/index.html.md): Looking for Thena alternatives? Find out how Conclude compares with other solutions for Slack and Teams support, ticketing, and Zendesk or Jira continuity
- [Connect Microsoft Teams to Slack: An Enterprise Rollout Playbook](https://conclude.io/blog/connect-microsoft-teams-to-slack/index.html.md): Connect Microsoft Teams to Slack with our Slack-Teams Enterprise Rollout Playbook. Preserve security and compliance, drive adoption, and reduce disruption
- [Slack Teams Compliance Checklist: Evaluating Chat Interoperability Solutions](https://conclude.io/blog/slack-teams-compliance/index.html.md): Use this handy Slack and Teams compliance checklist to review governance, data handling, and legal hold alignment – before you connect your platforms.
- [2 Ways to Set Up Slack-Teams External Collaboration With Conclude](https://conclude.io/blog/slack-teams-external-collaboration/index.html.md): Set up Slack–Teams external collaboration in two ways: Conclude Connect External or Internal. Learn what each requires, and when to use each for partner collaboration.
- [Securing Enterprise Communications Across Slack and Microsoft Teams](https://conclude.io/blog/enterprise-communication-security/index.html.md): Manage enterprise communication security across Slack and Teams: maintain compliance, and cross-team visibility without platform consolidation
- [Slack and Teams Interoperability: The Complete Setup Guide](https://conclude.io/blog/slack-teams-interoperability/index.html.md): Learn how to enable Slack and Teams chat interoperability in minutes. This guide covers tools, setup, and solutions for seamless real-time communication.
- [How to Connect Microsoft Teams Chats with Slack (2026)](https://conclude.io/blog/microsoft-teams-chats-slack/index.html.md): Learn how to connect Microsoft Teams chats with Slack channels using Conclude Connect. Reduce context switching and simplify cross-platform messaging
- [How to Connect Slack and Microsoft Teams (2026)](https://conclude.io/blog/connect-slack-microsoft-teams/index.html.md): Easily connect Slack and Microsoft Teams with Conclude Connect. Enable secure, real-time messaging between platforms with no coding required. Free for 14 days.
- [How to Unite Teams Across Slack and Microsoft Teams During Mergers and Acquisitions](https://conclude.io/blog/mergers-acquisitions-integration-challenges/index.html.md): Resolve M&A integration challenges by bridging Slack and Microsoft Teams communication instantly, with no migration and no disruption. Get 14 days free.
- [Conclude Year in Review 2025](https://conclude.io/blog/conclude-year-in-review-2025/index.html.md): 2025 was a year of major product development and a whopping 610% customer growth for Conclude. Here are some of the highlights that shaped the year.
- [Best Microsoft Teams Collaboration Tools in 2026](https://conclude.io/blog/best-collaboration-tools-microsoft-teams/index.html.md): See our list of the best collaboration tools for Microsoft Teams to boost productivity, reduce context switching, and improve collaborative teamwork
- [AI Productivity Tools for Collaboration: How Conclude Solves Problems at Scale](https://conclude.io/blog/ai-productivity-tools/index.html.md): See how enterprise teams cut email overload and speed global collaboration using AI productivity tools across Slack and Teams
- [How to Chat Between Slack and Teams: Bridging the Gap](https://conclude.io/blog/chat-between-slack-and-teams/index.html.md): Can you chat between Slack and Teams? Yes, using Conclude Connect. Learn how to create a real-time chat bridge that keeps your teams connected on both platforms.
- [The Hidden Cost of Platform Switching: How to Streamline Work Across Slack and Teams](https://conclude.io/blog/slack-teams-bridge-platform-switching/index.html.md): The hidden cost of chat program platform switching, and how a Slack Teams bridge boosts productivity and streamlines cross-team collaboration
- [Slack vs Microsoft Teams Comparison: Which Handles Client Collaboration Best?](https://conclude.io/blog/slack-vs-microsoft-teams-comparison/index.html.md): We compare Slack vs Microsoft Teams for external collaboration and client communication – which is best? Learn how Conclude Connect bridges both platforms.
- [Connect Slack & Microsoft Teams: How to Create Channel Links](https://conclude.io/blog/internal-external-channel-links-slack-microsoft-teams/index.html.md): Connect Slack and Teams channels for internal and external communication. Conclude makes Slack and Microsoft Teams integration simple, secure, and scalable
- [Create a Ticketing System with Conclude: Slack and Zendesk Integration](https://conclude.io/blog/slack-zendesk-integration/index.html.md): Conclude’s Slack Zendesk integration is a streamlined conversational ticketing system. Manage tickets directly in Slack or Microsoft Teams. Syncs bi-directionally.
- [Conclude Announces Major Product Improvements: Work Smarter Across Slack and Teams](https://conclude.io/blog/conclude-product-improvements/index.html.md): Explore Conclude product updates – a customizable dashboard, admin console, improved Slack–Teams interoperability, threaded message sync, and more
- [Shadow IT: How to Control Shadow Messaging on Slack and Teams](https://conclude.io/blog/shadow-messaging/index.html.md): Learn how shadow IT and shadow messaging in Slack and Microsoft Teams can harm workflows – and what your business can do to fix it
- [Haavard Nord on Building a Collaboration Platform That Actually Works](https://conclude.io/blog/haavard-nord-collaboration-platform/index.html.md): Haavard Nord is obsessed with simplifying collaboration. He explains the origins of Conclude and his mission to build the best collaboration platform possible.
- [AI for Communication on Slack and Teams: Boost Productivity with Conclude](https://conclude.io/blog/ai-for-communication/index.html.md): Use AI for communication to boost productivity. Conclude offers optional chat translation and email summarization for ticket creation on Slack and Teams.
- [Slack Connect vs Conclude Connect: A Guide to Communicating with External Orgs](https://conclude.io/blog/slack-connect-conclude-connect/index.html.md): Compare Slack Connect and Conclude Connect for real-time messaging between Slack workspaces or Slack and Microsoft Teams workspaces. Discover which is best.
- [Silo Mentality: How to Understand, Recognize and Solve Workplace Silos](https://conclude.io/blog/silo-mentality-is-the-enemy-of-collaboration-and-workplace-efficiency/index.html.md): Learn what silo mentality is, why it harms workplace efficiency, and how to break silos for better cross-team collaboration and communication
- [Slack Ticketing Systems: The Best Halp Alternatives (2025 Comparison)](https://conclude.io/blog/halp-alternatives/index.html.md): Looking for a Slack-based conversational ticketing tool for customer support in 2025? Compare the best Halp alternatives for managing requests inside Slack.
- [Context Switching is Killing Your Productivity](https://conclude.io/blog/context-switching-is-killing-your-productivity/index.html.md): Minimize productivity loss from context switching. Explore strategies to reduce task switching and improve focus across Slack, Teams, and more with Conclude
- [Use AI to Manage IT Support Tickets in Slack](https://conclude.io/blog/ai-for-it-support-tickets/index.html.md): Streamline IT support in Slack with AI. Create tickets faster, summarize emails instantly, and translate conversations into 60+ languages with Conclude Apps
- [Slack and Microsoft Teams: Migration vs Integration](https://conclude.io/blog/slack-teams-migration-vs-integration/index.html.md): Slack and Teams migration vs integration — which is best? Discover pros, cons, and how to bridge both platforms for better communication and productivity.
- [The Complete Guide to Using Slack for Customer Support Tickets](https://conclude.io/blog/slack-for-customer-support/index.html.md): Learn how to use Slack for customer support tickets and internal IT requests. Discover the tools and integrations to turn Slack into a scalable ticketing system
- [Top Collaboration Tools for Remote or Distributed Teams](https://conclude.io/blog/top-collaboration-tools-for-remote-or-distributed-teams/index.html.md): What are the top collaboration tools for remote teams in 2025? We look at the 11 best tools for knowledge workers, along with a few noteworthy alternatives.
- [Easily Integrate Slack and Microsoft Teams with Conclude](https://conclude.io/blog/conclude-link-connecting-slack-and-microsoft-teams/index.html.md): Integrate Slack and Microsoft Teams using Conclude Connect. Boost collaboration and work from your preferred messaging platform without context switching.
- [Using Slack as a Ticketing System for Support Teams](https://conclude.io/blog/slack-ticketing-system/index.html.md): A Slack ticketing system is a popular choice for customer support teams and includes multiple integrations to manage all types of tickets and issue management
- [Conclude’s Year in Review: Highlights from 2024](https://conclude.io/blog/year-in-review-highlights-from-2024/index.html.md): 2024 was another impactful year for Conclude with new products, integrations and customer growth. We highlight some key moments of the year that was.
- [Conclude Launches on Teams and the Appsource Marketplace](https://conclude.io/blog/conclude-launches-on-microsoft-teams/index.html.md): Conclude is available on Microsoft Teams. Use Conclude Apps for all types of tickets and Conclude Connect for a better chat experience on Slack and Teams.
- [Strengthen Your Connection With Customers and Clients](https://conclude.io/blog/external-collaboration-getting-closer-to-customers-and-clients/index.html.md): Choosing the right collaboration software and integrations can help you get closer to customers and improve client relationships.
- [From Emails to Engagement: The New Wave of Workplace Chat](https://conclude.io/blog/workplace-communication-from-email-to-collaboration-platforms/index.html.md): Chat platforms are transforming workplace communication, with emails being replaced. We look at what the future holds for knowledge workers.
- [CTO Lars Knoll on Bridging the Gap Between Slack and Microsoft Teams](https://conclude.io/blog/conclude-s-cto-lars-knoll-on-how-he-s-bridging-the-collaboration-gap-between-slack-and-microsoft-teams/index.html.md): Conclude CTO, Lars Knoll, talks about the software he’s building with CEO Haavard Nord (formerly of Qt) that reduces context switching and much more.
- [Conclude Adds Threaded Messages to Slack Ticketing System](https://conclude.io/blog/conclude-adds-threaded-messages-to-its-conversational-ticketing-system-on-slack/index.html.md): Open new support tickets in message threads from Slack. Conclude Apps for Slack support tickets also has an optional Zendesk integration.
- [Conclude Contributes to Reforesting the Planet with Tree-Nation](https://conclude.io/blog/join-conclude-and-contribute-to-reforesting-the-world/index.html.md): Businesses can be a force for positive environmental change. Conclude has put its support behind Tree-Nation, a company with a mission to reforest the planet.
- [Conclude’s Year in Review: Highlights from 2023](https://conclude.io/blog/conclude-year-in-review-highlights-from-2023/index.html.md): We take a look back at some of the key moments of the year in 2023.
- [How to Stay Focused in the Age of Information Overload](https://conclude.io/blog/stay-focused-information-overload/index.html.md): As technology causes more cognitive strain for knowledge workers, effective strategies to manage information overload are key.
- [Collaboration Software: A Driver for Modern Business Efficiency](https://conclude.io/blog/collaboration-software-catalyst-for-modern-business-efficiency/index.html.md): The collaboration software market is projected to grow to $16.8 billion by 2026. We take a closer look at the market and its impact on business efficiency.
- [Use AI to Translate and Chat in up to 60 Languages on Slack and Teams](https://conclude.io/blog/conclude-link-adds-language-translation-and-file-sharing/index.html.md): Use AI to Chat in up to 60 Languages on Slack and Microsoft Teams. Teams can now use Conclude to manage support tickets and chats in their preferred language.
- [Use AI to Optimize Incidents, Issues and Support Tickets](https://conclude.io/blog/white-paper-optimizing-incident-management-and-support/index.html.md): Use AI to optimize incidents, issues, and support tickets. Our white paper analyzes the challenges that Support, IT Help Desk, and incident teams face.
- [The Stellar Engineers Building Conclude](https://conclude.io/blog/the-stellar-engineers-building-conclude/index.html.md): Meet Haavard Nord and Lars Knoll, the engineers behind Conclude. Haavard co-founded Trolltech, which developed Qt technology where Lars was also the CTO.