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Chat and open tickets between Slack and Teams
Link channels and chats between Slack and Microsoft Teams and open tickets with colleagues or clients. Create and manage tickets from either platform, keeping everything synced in real-time.
Break down workplace silos and strengthen client collaboration with seamless message syncing and customizable file-sharing.

Connect channels and chats across your organization
Communicate with team members across your organization. Collaborate in shared channels or chats, and share files so everyone stays aligned – without needing accounts on both platforms.
Conclude supports the connection of new or existing Teams chats with Slack channels (private or public) for a near-native chat experience.

Message partners and clients on their preferred platform
Enhance your client communication by connecting selected chats and channels between businesses, with no extra licenses required.
Set up is simple and enables real-time messaging and customizable file sharing for smoother collaboration – ideal for agencies, consultants and service-based businesses.







No-code apps for Slack and Microsoft Teams
Manage tickets, tasks, issues, and incidents from the messaging program your teams use. Conclude’s no-code apps run in Slack and Microsoft Teams, with optional AI-powered ticket summaries and language translation.
Scale your help desk with our Zendesk integration or the Jira integration both for Slack and Microsoft Teams.

AI tools for email and ticket summarization
Use optional AI features in Slack and Microsoft Teams to summarize emails and instantly generate clear, consistent ticket descriptions.
Streamline communication for incoming and outgoing messages using automatic language translation in up to 60 languages – ideal for multilingual and global support teams.

Scalable customer support with Zendesk
Implement a scalable conversational ticketing solution in Slack and Microsoft Teams to handle all your customer requests. Open tickets using an emoji to keep your UI clean and organized.
Connect Slack and Teams channels and use the Zendesk integration across both platforms. Track response and resolution times frome Zendesk or the Dashboard.

Jira Cloud integration for Slack and Teams
The integration also works across connected Slack and Teams channels, so you can collaborate on tickets in your platform of choice with colleagues or customers on a different platform.

Dashboard to track everything
Find everything you need without searching through endless messages. The Dashboard provides a clear overview of all open and closed tickets, with customizable metrics for your selected apps.
Configure everything from the Teams dashboard or Conclude’s web-based dashboard. Track progress, reopen items, and stay on top of every request.
