Unified collaboration on Slack and Microsoft Teams

Keep your conversations connected by integrating chat across Slack, Microsoft Teams, Zendesk, and Jira. Use no-code apps for even better collaboration

14-day free trial, no credit card required

apps for slack and teams
Conclude Connect
Conclude Connect integrates Slack and Microsoft Teams. Connect channels to send files and relay messages with collaborators inside or outside your organization.
Conclude Apps
Conclude Apps for Slack and Microsoft Teams keeps conversations focused, with no-code apps for incidents, issues, bug tracking and more. See our scalable customer support and ticketing solution on Slack, with Zendesk and Jira integrations.

Advanced solutions for chat and app interoperability

all conclude solutions
internal and external collaboration

A better chat experience between Slack and Teams

Connect channels between Slack and Microsoft Teams inside or outside your organization.

Reduce silos and boost collaboration, with real-time message synchronization and file sharing on both programs.

direct chat on slack and teams

Create direct and group chats on Slack and Teams

Set up internal connections then create private and direct group chats with specific members. Share files and chat without the need for an account on both programs.

Two-way synchronization of chats across channels is supported; group chats with external collaborators is in development.

apps for teams

Apps for Microsoft Teams tickets and issues

Use apps to manage all types of tickets issues, bugs and incidents in Microsoft Teams.

Configure everything from the dashboard inside Teams or Conclude’s web UI. Get a clear overview of activities and re-open them as needed.

ai ticket summarization slack

AI for email and ticket summarization

Use AI features in Slack to summarize emails and automatically generate ticket descriptions.

Streamline communication for incoming and outgoing messages using email translation in up to 60 languages.

slack and jira ticketing

Apps for Slack ticketing with Jira integration

Bring your helpdesk into Slack. Install apps for support, issues, incident management and more with a Jira Cloud integration.

Use AI features to speed up ticket summarization and collaborate in a dedicated channel to resolve issues faster.

slack zendesk integration

Scalable customer support with Zendesk integration

Implement a scalable ticketing solution in Slack for all your customer requests. Open tickets using an emoji with threaded messaging to keep your UI clean and organized.

Assign tickets, then monitor response and resolution times from the Insights section of the Dashboard.

dashboard for slack and teams

Dashboard to capture and track everything

Find everything you need without searching through hundreds of messages on Slack or Teams. The Dashboard provides an overview of all open and closed tickets, with key MTTx metrics on the Insights tab.

Once an activity is concluded, the channel is archived but all details are recorded, so important information is never lost.

Connect. Collaborate. Conclude