Unified collaboration on Slack and Microsoft Teams

Keep your conversations connected by integrating chat across Slack, Microsoft Teams, Zendesk, and Jira, with no-code apps for even better collaboration

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Conclude Link
Conclude Link integrates Slack and Microsoft Teams. Link channels to chat and relay messages with internal and external collaborators on your preferred platform.
Conclude Apps
Conclude Apps can be installed in Slack and Microsoft Teams channels to keep conversations focused. Use our no-code apps for incidents, issues, support tickets, bug tracking and more.
Conclude Connect

Conclude Connect makes it easier to work with external customers while keeping your UI clean and organized. Use our Zendesk integration to open tickets and manage requests from Slack.

 

App interoperability for better cross-team collaboration

direct chat on slack and teams

Direct chat and group messaging on Slack and Teams

Connect with colleagues from your preferred messaging platform – Slack or Microsoft Teams. Share files and chat bi-directionally without the need for an account on both programs.

This feature is part of Conclude Link, a Slack and Microsoft Teams integration for companies seeking to unify teams across departments.

internal and external collaboration

Powerful internal and external collaboration solutions

Use Conclude Link to create channel links using Slack and Microsoft Teams to boost cross-team collaboration inside your organization, or to connect with external clients.

Looking for an external ticketing solution instead? Conclude Connect helps businesses to manage external support requests from Slack, with an optional Zendesk integration.

AI ticket summarization slack

AI for efficient email and ticket summarization

Use Conclude Apps with added AI features on Slack to summarize emails and automatically generate ticket descriptions – saving over one minute in ticket creation time.

With automatic email translation, tickets can be replied to in up to 60 languages, streamlining communication for both incoming and outgoing messages.

dashboard for slack and teams

Dashboard to capture and track everything

Find everything you need and see relevant updates without searching through hundreds of messages on Slack or Teams.

The Conclude Dashboard provides an overview of all open and closed tickets, with key MTTx metrics on the Insights tab. Once an activity is concluded, the channel is archived but all details are permanently recorded, so important information is never lost.

Connect. Collaborate. Conclude